RECEIVING AN ONLINE ORDER


Once an order has been created online (a client has purchased something), you will receive an email with the order number and total.


  • From the Nimbl Portal, under the STORE tab, click on ORDERS to open the drop down and click on SEARCH ORDERS.

  • Enter the order number of the new order and click on the SEARCH ORDERS button.

The order status will be either

  1. AWAITING PAYMENT : if the client chose the EFT payment option or

  2. IN PROGRESS : if the client has paid using a direct payment option - therefore payment is completed (if available on your website)


(The orders can also be found under the STORE tab, click on ORDERS to open the drop down and click on OPEN ORDERS. The two respective tabs will be available AWAITING PAYMENT / IN PROGRESS.)


  • Click on the VIEW button.


SEE: UNDERSTANDING OPEN ORDERS

SEE: DISPATCHING THE ORDER