DISPATCH EMAILS

DISPATCH VIA NIMBL COURIER PARTNERS


When you dispatch via courier partners an automated email is sent to your client with the tracking link.


RELATED: DISPATCHING VIA ePARCEL


EMAIL EXAMPLE CONTAINS:


  • YOUR LOGO on the top left

  • ORDER NUMBER

  • ORDER STATUS

  • TRACKING LINK including details

  • VIEW YOUR ORDER button which is the same colour as your website highlight colour chosen.

  • YOUR CONTACT DETAILS should the client need it.

MANUAL DISPATCH (OWN COURIER)


When you dispatch via MANUAL an automated email is sent to your client with the tracking link information you have provided.


RELATED: DISPATCHING MANUALLY


EMAIL EXAMPLE CONTAINS:


  • YOUR LOGO on the top left

  • ORDER NUMBER

  • ORDER STATUS

  • TRACKING LINK (if completed by you)

  • VIEW YOUR ORDER button which is the same colour as your website highlight colour chosen.

  • YOUR CONTACT DETAILS should the client need it.


DISPATCH VIA CLICK & COLLECT


When you dispatch via CLICK & COLLECT an automated email is sent to your client confirming the order is ready for collection as well as the collection address.


RELATED: DISPATCHING VIA CLICK & COLLECT


EMAIL EXAMPLE CONTAINS:


  • YOUR LOGO on the top left

  • ORDER NUMBER

  • ORDER STATUS

  • COLLECTION ADDRESS where your clients can collect.

  • VIEW YOUR ORDER button which is the same colour as your website highlight colour chosen.

  • YOUR CONTACT DETAILS should the client need it.