WhatsApp Business is a free to download app that was built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers.
Read more: https://www.whatsapp.com/business
ADDING WHATSAPP WIDGET
From the Nimbl Portal, under the STORE tab, click on MY SHOP to open the drop down and click on the EXTENSIONS button.
Next to CHATTERBOX, click on the EDIT button.
Click on the ENABLE CHATTERBOX EXTENSION (to enable) and DISABLE CHATTERBOX EXTENSION (to disable)
Click on the WHATSAPP WIDGET.
Add your WHATSAPP NUMBER (either personal or business) ie 27821234578. No + character or spaces
Add your OPENING MESSAGE
Add your DISPLAY NAME
Click on the SAVE CHATTERBOX SETTINGS button.
You are all set! The Whatsapp Widget will now display on your website and your customers can contact you directly.